ERP System Features - 2

ERP System we are talking here, we talk ERP System Features in our last post. Today we are continueing that here as a part of agency management system.

ERPs are often incorrectly called back office systems indicating that customers and the general public are not directly involved. This is contrasted with front office systems like customer relationship management (CRM) systems that deal directly with the customers, or the eBusiness systems such as eCommerce, eGovernment, eTelecom, and eFinance, or supplier relationship management (SRM) systems.

ERPs are cross-functional and enterprise wide. All functional departments that are involved in operations or production are integrated in one system. In addition to manufacturing, warehousing, logistics, and information technology, this would include accounting, human resources, marketing, and strategic management.

ERP II means open ERP architecture of components. The older, monolithic ERP systems became component oriented.

EAS — Enterprise Application Suite is a new name for formerly developed ERP systems which include (almost) all segments of business, using ordinary Internet browsers as thin clients.


ref: Insurance CRM , SFA Software, agency management system, wikipedia

ERP System Features - 1

We are talking ERP Systems here. We talked features of Enterprise Resource Planning in our last post. We continue with that today.

Enterprise Resource Planning is a term originally derived from manufacturing resource planning (MRP II) that followed material requirements planning (MRP). MRP evolved into ERP when "routings" became a major part of the software architecture and a company's capacity planning activity also became a part of the standard software activity. ERP systems typically handle the manufacturing, logistics, distribution, inventory, shipping, invoicing, and accounting for a company. Enterprise Resource Planning or ERP software can aid in the control of many business activities, like sales, marketing, delivery, billing, production, inventory management, quality management, and human resource management.

ERP systems saw a large boost in sales in the 1990s as companies faced the Y2K problem in their legacy systems. Many companies took this opportunity to replace their legacy information systems with ERP systems. This rapid growth in sales was followed by a slump in 1999, at which time most companies had already implemented their Y2K solution.

we continue our talk in next post.

ref: CRM Software, wikipedia

ERP System Features

Enterprise Resource Planning (ERP) System we are talking here and in last post we talk about Overview of ERP System.

Today we are going to talk about ERP System Features.

Ideally, ERP delivers a single database that contains all data for the software modules, which would include:

• Manufacturing
  Engineering, Bills of Material, Scheduling, Capacity, Workflow Management, Quality Control, Cost Management, Manufacturing Process, Manufacturing Projects, Manufacturing Flow.
  
• Supply Chain Management
  Inventory, Order Entry, Purchasing, Product Configurator, Supply Chain Planning, Supplier Scheduling, Inspection of goods, Claim Processing, Commission Calculation.
  
• Financials
  General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets.
  
• Projects
  Costing, Billing, Time and Expense, Activity Management.
  
• Human Resources
  Human Resources, Payroll, Training, Time & Attendance, Benefits.
  
• Customer Relationship Management
  Sales and Marketing, Commissions, Service, Customer Contact and Call Center support.
  
• Data Warehouse
  and various Self-Service interfaces for Customers, Suppliers, and Employees.

ref: CRM Software, wikipedia