An expert system is a computer application that guides the performance of ill structured tasks, which usually require experience and expertise. Using an expert system, a non expert can achieve performance, which is comparable to an experts performance in that particular domain.
An expert system is very similar to a decision support system, ie; both are intended to provide a high level of problem solving support to their users. But they differ in two major ways:
First, a DSS consists of routines that reflect as to how the manager believes a problem should be solved, as well as the manager’s style and capabilities. An expert system on the other hand, offers the opportunity to make decisions that exceed the manager’s capabilities.
The second but most important difference between DSS and Es is the ability of the expert system (ES) to explain its line of reasoning in reaching a particular solution. Very often, the explanation of how a solution was reached is more valuable than the solution itself.
Showing posts with label ERP Systems. Show all posts
Showing posts with label ERP Systems. Show all posts
Monday, January 19, 2009
Monday, January 12, 2009
Knowledge based Systems
We going to discuss on knowledge based system like artificial intelligence, expert systems, neural network, robotics etc. At the end of this topic, reader will be in a position for successful expert system development.
Artificial Intelligence (AI)
Artificial intelligence can be defined as a field of study that designs and develops machines capable of performing tasks that would require intelligence if performed by a human being.
A more formal definition of artificial intelligence is that, it is a branch of computer science concerned with designing intelligent computer systems, ie; systems that exhibit the characteristics associated with intelligence in human behavior – understanding, language, learning, reasoning etc.
Components of AI
Broadly speaking, AI consists of
1. Expert systems
2. Robotics
3. Natural Language
4. Learning
5. Computer Vision
6. Perceptive Systems
7. Artificial Intelligence hardware
8. Neural Networks
We will discuss on each component in our next post.
Artificial Intelligence (AI)
Artificial intelligence can be defined as a field of study that designs and develops machines capable of performing tasks that would require intelligence if performed by a human being.
A more formal definition of artificial intelligence is that, it is a branch of computer science concerned with designing intelligent computer systems, ie; systems that exhibit the characteristics associated with intelligence in human behavior – understanding, language, learning, reasoning etc.
Components of AI
Broadly speaking, AI consists of
1. Expert systems
2. Robotics
3. Natural Language
4. Learning
5. Computer Vision
6. Perceptive Systems
7. Artificial Intelligence hardware
8. Neural Networks
We will discuss on each component in our next post.
Wednesday, September 24, 2008
Advantages of ERP System
Enterprise resource planning (ERP) is the planning of how business resources (materials, employees, customers etc.) are acquired and moved from one state to another. An ERP system supports most of the business system that maintains in a single database the data needed for a variety of business functions such as Manufacturing, Supply Chain Management, Financials, Projects, Human Resources and Customer Relationship Management.
Advantages of ERP System
In the absence of an ERP system, a large manufacturer may find itself with many software applications that do not talk to each other and do not effectively interface. Tasks that need to interface with one another may involve:
design engineering (how to best make the product)
order tracking from acceptance through fulfillment
the revenue cycle from invoice through cash receipt
managing interdependencies of complex Bill of Materials
tracking the 3-way match between Purchase orders (what was ordered), Inventory receipts (what arrived), and Costing (what the vendor invoiced)
the Accounting for all of these tasks, tracking the Revenue, Cost and Profit on a granular level.Change how a product is made, in the engineering details, and that is how it will now be made. Effective dates can be used to control when the switch over will occur from an old version to the next one, both the date that some ingredients go into effect, and date that some are discontinued. Part of the change can include labeling to identify version numbers.
Some security features are included within an ERP system to protect against both outsider crime, such as industrial espionage, and insider crime, such as embezzlement. A data tampering scenario might involve a disgruntled employee intentionally modifying prices to below the breakeven point in order to attempt to take down the company, or other sabotage. ERP systems typically provide functionality for implementing internal controls to prevent actions of this kind. ERP vendors are also moving toward better integration with other kinds of information security tools.
ref: wikipedia, agents website design, vertical blinds
Advantages of ERP System
In the absence of an ERP system, a large manufacturer may find itself with many software applications that do not talk to each other and do not effectively interface. Tasks that need to interface with one another may involve:
design engineering (how to best make the product)
order tracking from acceptance through fulfillment
the revenue cycle from invoice through cash receipt
managing interdependencies of complex Bill of Materials
tracking the 3-way match between Purchase orders (what was ordered), Inventory receipts (what arrived), and Costing (what the vendor invoiced)
the Accounting for all of these tasks, tracking the Revenue, Cost and Profit on a granular level.Change how a product is made, in the engineering details, and that is how it will now be made. Effective dates can be used to control when the switch over will occur from an old version to the next one, both the date that some ingredients go into effect, and date that some are discontinued. Part of the change can include labeling to identify version numbers.
Some security features are included within an ERP system to protect against both outsider crime, such as industrial espionage, and insider crime, such as embezzlement. A data tampering scenario might involve a disgruntled employee intentionally modifying prices to below the breakeven point in order to attempt to take down the company, or other sabotage. ERP systems typically provide functionality for implementing internal controls to prevent actions of this kind. ERP vendors are also moving toward better integration with other kinds of information security tools.
ref: wikipedia, agents website design, vertical blinds
Friday, March 14, 2008
Consulting Services
ERP System we are talking here. Insurance agency management software like insurance crm software or insurance sfa software helps insurance agents to give them better service to their customers. Today, we are going to talk about Consulting Services with reference to ERP System.
Consulting team is typically responsible for your initial ERP implementation and subsequent delivery of work to tailor the system beyond "go live". Typically such tailoring includes additional product training; creation of process triggers and workflow; specialist advice to improve how the ERP is used in the business; system optimization; and assistance writing reports, complex data extracts or implementing Business Intelligence.
The consulting team is also responsible for planning and jointly testing the implementation. This is a critical part of the project, and one that is often overlooked.
Consulting for a large ERP project involves three levels: systems architecture, business process consulting (primarily re-engineering) and technical consulting (primarily programming and tool configuration activity). A systems architect designs the overall dataflow for the enterprise including the future dataflow plan. A business consultant studies an organization's current business processes and matches them to the corresponding processes in the ERP system, thus 'configuring' the ERP system to the organization's needs. Technical consulting often involves programming. Most ERP vendors allow modification of their software to suit the business needs of their customer.
For most mid-sized companies, the cost of the implementation will range from around the list price of the ERP user licenses to up to twice this amount (depending on the level of customization required). Large companies, and especially those with multiple sites or countries, will often spend considerably more on the implementation than the cost of the user licenses -- three to five times more is not uncommon for a multi-site implementation.
ref: wikipedia, Insurance Software, Customized Insurance CRM Software
Consulting team is typically responsible for your initial ERP implementation and subsequent delivery of work to tailor the system beyond "go live". Typically such tailoring includes additional product training; creation of process triggers and workflow; specialist advice to improve how the ERP is used in the business; system optimization; and assistance writing reports, complex data extracts or implementing Business Intelligence.
The consulting team is also responsible for planning and jointly testing the implementation. This is a critical part of the project, and one that is often overlooked.
Consulting for a large ERP project involves three levels: systems architecture, business process consulting (primarily re-engineering) and technical consulting (primarily programming and tool configuration activity). A systems architect designs the overall dataflow for the enterprise including the future dataflow plan. A business consultant studies an organization's current business processes and matches them to the corresponding processes in the ERP system, thus 'configuring' the ERP system to the organization's needs. Technical consulting often involves programming. Most ERP vendors allow modification of their software to suit the business needs of their customer.
For most mid-sized companies, the cost of the implementation will range from around the list price of the ERP user licenses to up to twice this amount (depending on the level of customization required). Large companies, and especially those with multiple sites or countries, will often spend considerably more on the implementation than the cost of the user licenses -- three to five times more is not uncommon for a multi-site implementation.
ref: wikipedia, Insurance Software, Customized Insurance CRM Software
Monday, February 18, 2008
Configuring ERP System - 1
ERP System we talked in past and in last post we talked Configuring ERP System. Today we continue our talk on configuring ERP System.
Configuration Tables – A configuration table enables a company to tailor a particular aspect of the system to the way it chooses to do business. For example, an organization can select the type of inventory accounting – FIFO or LIFO – it will employ or whether it wants to recognize revenue by geographical unit, product line, or distribution channel. or an organization in insurance industry can select agency management software or insuranc software like insurance crm software or insurance sfa software.
So what happens when the options the system allows just aren’t good enough? At this point a company has two choices, both of which are not ideal. It can re-write some of the enterprise system’s code, or it can continue to use an existing system and build interfaces between it and the new enterprise system. Both options will add time and cost to the implementation process. Additionally they can dilute the system’s integration benefits. The more customized the system becomes the less possible seamless communication becomes between suppliers and customers.
ref: wikipedia, Insurance Software, Customized Insurance CRM Software
Configuration Tables – A configuration table enables a company to tailor a particular aspect of the system to the way it chooses to do business. For example, an organization can select the type of inventory accounting – FIFO or LIFO – it will employ or whether it wants to recognize revenue by geographical unit, product line, or distribution channel. or an organization in insurance industry can select agency management software or insuranc software like insurance crm software or insurance sfa software.
So what happens when the options the system allows just aren’t good enough? At this point a company has two choices, both of which are not ideal. It can re-write some of the enterprise system’s code, or it can continue to use an existing system and build interfaces between it and the new enterprise system. Both options will add time and cost to the implementation process. Additionally they can dilute the system’s integration benefits. The more customized the system becomes the less possible seamless communication becomes between suppliers and customers.
ref: wikipedia, Insurance Software, Customized Insurance CRM Software
Tuesday, February 5, 2008
Configuring an ERP system
ERP Systems we are talking here and we talked different aspect of erp system. ERP System is part of Agency Management System which also include CRM Software and SFA Software. We talked Implementation of erp system in last post. Today we are going to talk about Configuring an ERP System.
Configuring an ERP system is largely a matter of balancing the way you want the system to work with the way the system lets you work. Begin by deciding which modules to install, then adjust the system using configuration tables to achieve the best possible fit in working with your company’s processes.
Modules - Most systems are modular simply for the flexibility of implementing some functions but not others. Some common modules, such as finance and accounting are adopted by nearly all companies implementing enterprise systems; others however such as human resource management are not needed by some companies and therefore not adopted.
A service company for example will not likely need a module for manufacturing. Other times companies will not adopt a module because they already have their own proprietary system they believe to be superior. Generally speaking the greater number of modules selected, the greater the integration benefits, but also the increase in costs, risks and changes involved.
ref: Insurance Software, agency management software, wikipedia
Configuring an ERP system is largely a matter of balancing the way you want the system to work with the way the system lets you work. Begin by deciding which modules to install, then adjust the system using configuration tables to achieve the best possible fit in working with your company’s processes.
Modules - Most systems are modular simply for the flexibility of implementing some functions but not others. Some common modules, such as finance and accounting are adopted by nearly all companies implementing enterprise systems; others however such as human resource management are not needed by some companies and therefore not adopted.
A service company for example will not likely need a module for manufacturing. Other times companies will not adopt a module because they already have their own proprietary system they believe to be superior. Generally speaking the greater number of modules selected, the greater the integration benefits, but also the increase in costs, risks and changes involved.
ref: Insurance Software, agency management software, wikipedia
Friday, February 1, 2008
Implimentation - ERP Systems
Agency Management System with crm and sfa software is part of ERP System. we are talking here different aspect of erp system. today we are going to talk how to impliment erp system.
Because of their wide scope of application within a business, ERP software systems are typically complex and usually impose significant changes on staff work practices. Implementing ERP software is typically not an "in-house" skill, so even smaller projects are more cost effective if specialist ERP implementation consultants are employed.
The length of time to implement an ERP system depends on the size of the business, the scope of the change and willingness of the customer to take ownership for the project.[citation needed] A small project (e.g., a company of less than 100 staff) may be planned and delivered within 3-9 months; however, a large, multi-site or multi-country implementation may take years.
To implement ERP systems, companies often seek the help of an ERP vendor or of third-party consulting companies. These firms typically provide three areas of professional services: consulting, customization and support.
ref: agency management system, Insurance Software, wikipedia
Because of their wide scope of application within a business, ERP software systems are typically complex and usually impose significant changes on staff work practices. Implementing ERP software is typically not an "in-house" skill, so even smaller projects are more cost effective if specialist ERP implementation consultants are employed.
The length of time to implement an ERP system depends on the size of the business, the scope of the change and willingness of the customer to take ownership for the project.[citation needed] A small project (e.g., a company of less than 100 staff) may be planned and delivered within 3-9 months; however, a large, multi-site or multi-country implementation may take years.
To implement ERP systems, companies often seek the help of an ERP vendor or of third-party consulting companies. These firms typically provide three areas of professional services: consulting, customization and support.
ref: agency management system, Insurance Software, wikipedia
Tuesday, January 22, 2008
ERP System - Best Practices
ERP Systems we are talking here which incluse crm and sfa. All these are part of agency management system. Today, we are going to talk about Best Practices in ERP System.
Best Practices were also a benefit of implementing an ERP system. When implementing an ERP system, organizations essentially had to choose between customizing the software or modifying their business processes to the "Best Practice" function delivered in the vanilla version of the software.
Typically, the delivery of best practice applies more usefully to large organizations and especially where there is a compliance requirement such as IFRS, Sarbanes-Oxley or Basel II, or where the process is a commodity such as electronic funds transfer. This is because the procedure of capturing and reporting legislative or commodity content can be readily codified within the ERP software, and then replicated with confidence across multiple businesses who have the same business requirement.
Where such a compliance or commodity requirement does not underpin the business process, it can be argued that determining and applying a Best Practice actually erodes competitive advantage by homogenizing the business as compared to everyone else in the industry sector.
ref: agency management system, insurance crm, insurance sfa, wikipedia
Best Practices were also a benefit of implementing an ERP system. When implementing an ERP system, organizations essentially had to choose between customizing the software or modifying their business processes to the "Best Practice" function delivered in the vanilla version of the software.
Typically, the delivery of best practice applies more usefully to large organizations and especially where there is a compliance requirement such as IFRS, Sarbanes-Oxley or Basel II, or where the process is a commodity such as electronic funds transfer. This is because the procedure of capturing and reporting legislative or commodity content can be readily codified within the ERP software, and then replicated with confidence across multiple businesses who have the same business requirement.
Where such a compliance or commodity requirement does not underpin the business process, it can be argued that determining and applying a Best Practice actually erodes competitive advantage by homogenizing the business as compared to everyone else in the industry sector.
ref: agency management system, insurance crm, insurance sfa, wikipedia
Friday, January 11, 2008
ERP
ERP Systems we are talking here. Agency Management System is part of any ERP System. Today we are going to talk about before and after concept of ERP.
Before the concept of ERP System
Prior to the concept ERP systems, departments within an organization (for example, the human resources (HR) department, the payroll department, and the financials department) would have their own computer systems. The HR computer system (often called HRMS or HRIS) would typically contain information on the department, reporting structure, and personal details of employees. The payroll department would typically calculate and store paycheck information. The financials department would typically store financial transactions for the organization. Each system would have to rely on a set of common data to communicate with each other.
For the HRIS to send salary information to the payroll system, an employee number would need to be assigned and remain static between the two systems to accurately identify an employee. The financials system was not interested in the employee-level data, but only in the payouts made by the payroll systems, such as the tax payments to various authorities, payments for employee benefits to providers, and so on. This provided complications. For instance, a person could not be paid in the payroll system without an employee number.
After
ERP software, among other things, combined the data of formerly separate applications. This made the worry of keeping numbers in synchronization across multiple systems disappear. It standardised and reduced the number of software specialties required within larger organizations.
ref: Agency Management System, wikipedia
Before the concept of ERP System
Prior to the concept ERP systems, departments within an organization (for example, the human resources (HR) department, the payroll department, and the financials department) would have their own computer systems. The HR computer system (often called HRMS or HRIS) would typically contain information on the department, reporting structure, and personal details of employees. The payroll department would typically calculate and store paycheck information. The financials department would typically store financial transactions for the organization. Each system would have to rely on a set of common data to communicate with each other.
For the HRIS to send salary information to the payroll system, an employee number would need to be assigned and remain static between the two systems to accurately identify an employee. The financials system was not interested in the employee-level data, but only in the payouts made by the payroll systems, such as the tax payments to various authorities, payments for employee benefits to providers, and so on. This provided complications. For instance, a person could not be paid in the payroll system without an employee number.
After
ERP software, among other things, combined the data of formerly separate applications. This made the worry of keeping numbers in synchronization across multiple systems disappear. It standardised and reduced the number of software specialties required within larger organizations.
ref: Agency Management System, wikipedia
Friday, December 28, 2007
ERP System Features - 2
ERP System we are talking here, we talk ERP System Features in our last post. Today we are continueing that here as a part of agency management system.
ERPs are often incorrectly called back office systems indicating that customers and the general public are not directly involved. This is contrasted with front office systems like customer relationship management (CRM) systems that deal directly with the customers, or the eBusiness systems such as eCommerce, eGovernment, eTelecom, and eFinance, or supplier relationship management (SRM) systems.
ERPs are cross-functional and enterprise wide. All functional departments that are involved in operations or production are integrated in one system. In addition to manufacturing, warehousing, logistics, and information technology, this would include accounting, human resources, marketing, and strategic management.
ERP II means open ERP architecture of components. The older, monolithic ERP systems became component oriented.
EAS — Enterprise Application Suite is a new name for formerly developed ERP systems which include (almost) all segments of business, using ordinary Internet browsers as thin clients.
ref: Insurance CRM , SFA Software, agency management system, wikipedia
ERPs are often incorrectly called back office systems indicating that customers and the general public are not directly involved. This is contrasted with front office systems like customer relationship management (CRM) systems that deal directly with the customers, or the eBusiness systems such as eCommerce, eGovernment, eTelecom, and eFinance, or supplier relationship management (SRM) systems.
ERPs are cross-functional and enterprise wide. All functional departments that are involved in operations or production are integrated in one system. In addition to manufacturing, warehousing, logistics, and information technology, this would include accounting, human resources, marketing, and strategic management.
ERP II means open ERP architecture of components. The older, monolithic ERP systems became component oriented.
EAS — Enterprise Application Suite is a new name for formerly developed ERP systems which include (almost) all segments of business, using ordinary Internet browsers as thin clients.
ref: Insurance CRM , SFA Software, agency management system, wikipedia
Tuesday, December 25, 2007
ERP System Features - 1
We are talking ERP Systems here. We talked features of Enterprise Resource Planning in our last post. We continue with that today.
Enterprise Resource Planning is a term originally derived from manufacturing resource planning (MRP II) that followed material requirements planning (MRP). MRP evolved into ERP when "routings" became a major part of the software architecture and a company's capacity planning activity also became a part of the standard software activity. ERP systems typically handle the manufacturing, logistics, distribution, inventory, shipping, invoicing, and accounting for a company. Enterprise Resource Planning or ERP software can aid in the control of many business activities, like sales, marketing, delivery, billing, production, inventory management, quality management, and human resource management.
ERP systems saw a large boost in sales in the 1990s as companies faced the Y2K problem in their legacy systems. Many companies took this opportunity to replace their legacy information systems with ERP systems. This rapid growth in sales was followed by a slump in 1999, at which time most companies had already implemented their Y2K solution.
we continue our talk in next post.
ref: CRM Software, wikipedia
Enterprise Resource Planning is a term originally derived from manufacturing resource planning (MRP II) that followed material requirements planning (MRP). MRP evolved into ERP when "routings" became a major part of the software architecture and a company's capacity planning activity also became a part of the standard software activity. ERP systems typically handle the manufacturing, logistics, distribution, inventory, shipping, invoicing, and accounting for a company. Enterprise Resource Planning or ERP software can aid in the control of many business activities, like sales, marketing, delivery, billing, production, inventory management, quality management, and human resource management.
ERP systems saw a large boost in sales in the 1990s as companies faced the Y2K problem in their legacy systems. Many companies took this opportunity to replace their legacy information systems with ERP systems. This rapid growth in sales was followed by a slump in 1999, at which time most companies had already implemented their Y2K solution.
we continue our talk in next post.
ref: CRM Software, wikipedia
Thursday, December 20, 2007
ERP System Features
Enterprise Resource Planning (ERP) System we are talking here and in last post we talk about Overview of ERP System.
Today we are going to talk about ERP System Features.
Ideally, ERP delivers a single database that contains all data for the software modules, which would include:
Today we are going to talk about ERP System Features.
Ideally, ERP delivers a single database that contains all data for the software modules, which would include:
- Manufacturing
Engineering, Bills of Material, Scheduling, Capacity, Workflow Management, Quality Control, Cost Management, Manufacturing Process, Manufacturing Projects, Manufacturing Flow. - Supply Chain Management
Inventory, Order Entry, Purchasing, Product Configurator, Supply Chain Planning, Supplier Scheduling, Inspection of goods, Claim Processing, Commission Calculation. - Financials
General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets. - Projects
Costing, Billing, Time and Expense, Activity Management. - Human Resources
Human Resources, Payroll, Training, Time & Attendance, Benefits. - Customer Relationship Management
Sales and Marketing, Commissions, Service, Customer Contact and Call Center support. - Data Warehouse
and various Self-Service interfaces for Customers, Suppliers, and Employees.
ref: CRM Software, wikipedia
Tuesday, December 18, 2007
Enterprise Resource Planning System
Enterprise Resource Planning we are talking here and we talk Origin of the term. We also talk ERP Sytem-1 and ERP System-2 in older post.
Today we are going to talk about overview of Enterprise Resource Planning System.
Overview
Some organizations — typically those with sufficient in-house IT skills to integrate multiple software products — choose to implement only portions of an ERP system and develop an external interface to other ERP or stand-alone systems for their other application needs.
For instance, the PeopleSoft HRMS and financials systems may be perceived to be better than SAP's HRMS solution. And likewise, some may perceive SAP's manufacturing as better than PeopleSoft's equivalents. Same way BimSym’s Leadorganizer is better than other CRM and SFA software in the industry. In this case these organizations may justify the purchase of an ERP system, but choose to purchase the PeopleSoft HRMS and financials modules from Oracle, and their remaining applications from SAP, BimSym.
This is very common in the retail sector, where even a mid-sized retailer will have a discrete Point-of-Sale (POS) product and financials application, then a series of specialized applications to handle business requirements such as warehouse management, staff rostering, merchandising and logistics.
ref: crm & sfa software, wikipedia, customazie software development
Today we are going to talk about overview of Enterprise Resource Planning System.
Overview
Some organizations — typically those with sufficient in-house IT skills to integrate multiple software products — choose to implement only portions of an ERP system and develop an external interface to other ERP or stand-alone systems for their other application needs.
For instance, the PeopleSoft HRMS and financials systems may be perceived to be better than SAP's HRMS solution. And likewise, some may perceive SAP's manufacturing as better than PeopleSoft's equivalents. Same way BimSym’s Leadorganizer is better than other CRM and SFA software in the industry. In this case these organizations may justify the purchase of an ERP system, but choose to purchase the PeopleSoft HRMS and financials modules from Oracle, and their remaining applications from SAP, BimSym.
This is very common in the retail sector, where even a mid-sized retailer will have a discrete Point-of-Sale (POS) product and financials application, then a series of specialized applications to handle business requirements such as warehouse management, staff rostering, merchandising and logistics.
ref: crm & sfa software, wikipedia, customazie software development
Thursday, December 13, 2007
Enterprise Resource Planning (ERP)
We talk ERP System -1 and ERP System-2 in our past talk. Today we are going to talk about Origin of the term ERP.
The Origin of the term Enterprise Resource Planning:-
The term ERP originally implied systems designed to plan the use of enterprise-wide resources. Although the initialism ERP originated in the manufacturing environment, today's use of the term ERP systems has much broader scope. ERP systems typically attempt to cover all basic functions of an organization, regardless of the organization's business or charter. Businesses, non-profit organizations, nongovernmental organizations, governments, and other large entities utilize ERP systems.
To be considered an ERP system, a software package must provide the functionality of at least two systems. For example, a software package that provides both payroll and accounting functions could technically be considered an ERP software package.
However, the term is typically reserved for larger, more broadly based applications. The introduction of an ERP system to replace two or more independent applications eliminates the need for external interfaces previously required between systems, and provides additional benefits that range from standardization and lower maintenance (one system instead of two or more) to easier and/or greater reporting capabilities (as all data is typically kept in one database).
Examples of modules in an ERP which formerly would have been stand-alone applications include: Manufacturing, Supply Chain, Financials, Customer Relationship Management (CRM), Human Resources, Warehouse Management and Decision Support System.
The Origin of the term Enterprise Resource Planning:-
The term ERP originally implied systems designed to plan the use of enterprise-wide resources. Although the initialism ERP originated in the manufacturing environment, today's use of the term ERP systems has much broader scope. ERP systems typically attempt to cover all basic functions of an organization, regardless of the organization's business or charter. Businesses, non-profit organizations, nongovernmental organizations, governments, and other large entities utilize ERP systems.
To be considered an ERP system, a software package must provide the functionality of at least two systems. For example, a software package that provides both payroll and accounting functions could technically be considered an ERP software package.
However, the term is typically reserved for larger, more broadly based applications. The introduction of an ERP system to replace two or more independent applications eliminates the need for external interfaces previously required between systems, and provides additional benefits that range from standardization and lower maintenance (one system instead of two or more) to easier and/or greater reporting capabilities (as all data is typically kept in one database).
Examples of modules in an ERP which formerly would have been stand-alone applications include: Manufacturing, Supply Chain, Financials, Customer Relationship Management (CRM), Human Resources, Warehouse Management and Decision Support System.
ref: CRM & SFA Software, wikipedia
Saturday, October 20, 2007
ERP Systems-2
Enterprise Resource Planing (ERP)--2
ERP Risks
• Technical Risk (Easy to fix)
o Result of IT
• Business Risk
o Result of methodologies, and processes related to ERP implementation
o Cohesion of process through the supply chain
• Organizational Risks (Hard to fix)
o Result of environment - organizational structure
ERP Trends and Future
• Outsourcing
• Extended enterprise system
• Data warehousing
• Business Intelligence
• CRM
ERP Risks
• Technical Risk (Easy to fix)
o Result of IT
• Business Risk
o Result of methodologies, and processes related to ERP implementation
o Cohesion of process through the supply chain
• Organizational Risks (Hard to fix)
o Result of environment - organizational structure
ERP Trends and Future
• Outsourcing
• Extended enterprise system
• Data warehousing
• Business Intelligence
• CRM
• IDC Study : Business process outsourcing is 60% of all outsourcing worldwide
Data Warehousing
• A vital enterprise technology that is revolutionizing the way companies are
accessing information and using it to create data storage
• Data warehouse is a subject oriented database, designed specifically for decision support
• Data mart a subject specific data warehouse often departmental
• On-line Analytical processing (OLAP) - Multi dimensional analytical tools for
accessing storing and manipulating decision support and EIS - style information
• Data mining - knowledge discovery process of extracting previously stored data
Data warehouse and the Web
• Benefits
o less expensive
o universal interface
o less administration
o portable code
• Disadvantages
o stateless/sessionless
CRM
Today the important business issues or opportunities within the organization are, its customers and its competitive landscape Looking at that many organizations have decided that a Customer Relationship Management (CRM) initiative will enable you to tackle them. Though you know that CRM is a strategic initiative that extends far beyond the technical solution, you are also aware that technology is an instrumental driver of your final success. Organizations can leverage the CRM –ERP integration to the enhancement of operational effectiveness. By linking front office, customer-facing systems (CRM) with back-office systems (ERP, HRM, SCM), organizations can build an infrastructure that enables streamlined business processes, which in turn will lead to operational effectiveness enhancement.
In our next part we will talk about Workflow management.
Thursday, October 18, 2007
ERP Systems--1
Enterprise Resource Planning (ERP)--1
Some organizations - typically those with sufficient in-house IT skills to integrate multiple software products - choose to implement only portions of an ERP system and develop an external interface to other ERP or stand-alone systems for their other application needs. How does a organization get to this stage. The stage of implementing full ERP system.
How ERP became part of business life over a period of time?
New World Disorder
• Standards change or became irrelevant very quickly
• Rules are set by consensus
• Speed is the only sustainable competitive advantage
• You will compete with your partners
• Surprise! Technology is driving business again!
• Networks will make platforms almost indistinguishable
• The web is becoming business platform
IT and Business
• Focus of the 80s automate IT as a substitute to processes and tasks
• Late 80s - Integration to increase effectiveness between applications - when IT augments, it informations!
• Focus of the 90s - Realized that IT alone cannot provide sustained competitive advantage - need outstanding execution of business process.
• Focus of the New Millennium - Best business practices are required to be competitive. CRM and Inter organizational process are new focus.
In next part we will look at ERP Risks, ERP Trends & Future, and Workflow Management.
Some organizations - typically those with sufficient in-house IT skills to integrate multiple software products - choose to implement only portions of an ERP system and develop an external interface to other ERP or stand-alone systems for their other application needs. How does a organization get to this stage. The stage of implementing full ERP system.
How ERP became part of business life over a period of time?
New World Disorder
• Standards change or became irrelevant very quickly
• Rules are set by consensus
• Speed is the only sustainable competitive advantage
• You will compete with your partners
• Surprise! Technology is driving business again!
• Networks will make platforms almost indistinguishable
• The web is becoming business platform
IT and Business
• Focus of the 80s automate IT as a substitute to processes and tasks
• Late 80s - Integration to increase effectiveness between applications - when IT augments, it informations!
• Focus of the 90s - Realized that IT alone cannot provide sustained competitive advantage - need outstanding execution of business process.
• Focus of the New Millennium - Best business practices are required to be competitive. CRM and Inter organizational process are new focus.
In next part we will look at ERP Risks, ERP Trends & Future, and Workflow Management.
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