Today we are going to talk about ERP System Features.
Ideally, ERP delivers a single database that contains all data for the software modules, which would include:
- Manufacturing
Engineering, Bills of Material, Scheduling, Capacity, Workflow Management, Quality Control, Cost Management, Manufacturing Process, Manufacturing Projects, Manufacturing Flow. - Supply Chain Management
Inventory, Order Entry, Purchasing, Product Configurator, Supply Chain Planning, Supplier Scheduling, Inspection of goods, Claim Processing, Commission Calculation. - Financials
General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets. - Projects
Costing, Billing, Time and Expense, Activity Management. - Human Resources
Human Resources, Payroll, Training, Time & Attendance, Benefits. - Customer Relationship Management
Sales and Marketing, Commissions, Service, Customer Contact and Call Center support. - Data Warehouse
and various Self-Service interfaces for Customers, Suppliers, and Employees.
ref: CRM Software, wikipedia